Sales Assistant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d2umo

PURPOSE OF THE JOB

Seasonal Sales Assistant to join our amazing team at Christian Dior Couture in Capri.

As Dior Ambassador, the Sales Assistant’s responsibility is to contribute to the brand sales growth in the store, represent the brand values and be active in outstanding customer service.

Job responsibilities
YOUR IMPACT

We can implement valuable actions and strategies covering the following areas of responsibilities:

SALES
- Achieve sales objectives through the effective use of sales techniques
- Demonstrate strong product expertise, engage clients through the details and stories of our products
- Know the daily objectives and Key Performance Indicators (KPI)
- Identify customer expectations and advise them on products as well as add-on sales
- Provide a retail ceremony to all customers and go to an extra mile
- Understand how to handle customer database and clienteling

MANAGEMENT OF THE RELATIONSHIP WITH CLIENTS
- Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication




- Develop local and international client book with the ability to recruit and develop top clients
- Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the vantaggi of the business and the client

BACK-OFFICE SUPPORT
- Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
- Elaborate and supervise product feedback
- Preparation of a delivery and of the essential elements for the products’ packaging and wrapping.

Profile
WHAT YOU CAN BRING

Requirements:
- Preferred Experience of 2/3 years in fashion and luxury boutiques.
- Knowledge of the products and the selling techniques.
- University education or a Fashion school degree.
- English (C1-C2) is mandatory (other languages are a plus).
- Office 360 and other basic knowledge of digital software.

Soft & Interpersonal skills:
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d2umo