Subscription Renewals Representative
Pubblicato il 12-08-2026 - Doist in Milano
Position: Subscription Renewals Sales Representative
Location: Milan, Italy – HYBRID
Responsibilities
- Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
- Assess current and future customer environments, presenting multi‑year subscription renewal options that align with their evolving needs.
- Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
- Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences.
- Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy‑in.
- Actively contribute to the development of new processes, embracing innovation within a results‑driven framework.
- Execute all follow‑up actions from meetings to ensure customer satisfaction and successful deal closure.
Key Skills
- Subscription Renewals
- Communication Skills
- Research and Prospecting
- Resilience and Persistence
- Relationship Building
- Time Management
- Objection Handling
- Adaptability
- Goal‑Oriented Mindset
- Closing Skills
Qualifications
- A minimum of 4 years’ experience in renewal sales or inside sales.
- An energetic, self‑starting mindset with a consultative sales approach.
- A proven ability to drive high transaction volumes and increase sales revenue.
- Exceptional verbal and written communication skills to engage customers effectively.
- A results‑driven attitude with strong analytical and negotiation skills.
- Comfortable working in a collaborative, team‑oriented environment.
- Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution.
- Experience with Salesforce (SFDC) is highly preferred.
- Fluency in Italian / English (written and verbal) at a professional business lev