Shop Attendant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d38cp

Onboard · Costa Crociere

“Drive Success, Live your Ambition”

WHAT YOU WILL DO

No two days at sea are the same. You’ll be at the heart of the onboard retail experience, connecting with guests and turning every interaction into a memorable moment.

• Welcome guests and create engaging conversations to understand their needs and preferences
• Deliver a high-quality shopping experience, recommending products and promotions to drive sales
• Achieve individual and team targets (revenue, KPIs, conversion rate, average transaction value)
• Maintain visual merchandising standards and ensure products are always well presented and available
• Support operational tasks such as restocking, inventory management and handling deliveries
• Use POS systems efficiently to ensure accurate transactions and application of promotions
• Proactively manage guest feedback, ensuring fast and effective resolution
• Collaborate with the team to create a positive environment and maximize onboard revenue
WHO YOU ARE

We’re not looking for perfect, we’re looking for energy,



mindset and the will to grow in a fast-paced, multicultural environment where teamwork is everything.

Required
• Secondary school diploma (preferably in hospitality or tourism)
• At least 1 year of experience in retail or customer-facing roles
• Proven ability to achieve sales targets and work with KPIs
• English level B1 or higher to communicate with an international guest base
• Strong communication and interpersonal skills
• Customer-oriented mindset with passion for sales and guest experience
• Team spirit, adaptability and positive attitude

Nice to have
• Additional European languages (Italian, French, German, Spanish) at B1/B2 level
• Experience in multicultural environments
• Interest in retail trends, fashion and product knowledge

• Experience in luxury or guest service environments is a plus
WHAT WE OFFER
Your contract

• Fixed-term, full-time contract onboard
• Meals and accommodation included
Your life onboard

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d38cp