Customer Service Internship

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d3xsu

About the Company
ACMA, headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share. ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), tea and coffee. ACMA is part of Coesia, a group of innovation‑based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 137 operating units in 36 countries, a turnover of about 2 billion euros and over 8,000 employees.

About the Role
We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:
- Create offers and economic proposals for Spare Parts in collaboration with the tutor;
- Support the team in the spare parts business to achieve the area objectives;
- Set‑up and constant follow‑up of spare parts offers;
- Creation of suggested spare parts lists;




- Monitoring of market penetration and new actions to increase the business;
- Support ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets;
- Provide remote support to our Client Companies worldwide.

What You Need to Be Successful
- Degree in Economics & Business Administration or Languages;
- Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated (German, Spanish or French);
- Knowledge of SAP is a favourable plus;
- Communication skills and customer orientation;
- Strong human relationship builder among different professional environments and diverse cultures;
- Precise and meticulous, attention to details is fundamental;
- Highly organized;
- Previous experience in Customer Service will be appreciated.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d3xsu