IT Field Technician II

12 ago - Nova milanese
SCD Information Technology

IT Field Technician II & III (Uncleared)DC, NOVA
SCD Information Technology is currently seeking a Full- time IT Field Support Technician II and III.
Hours: Mon-Fri 8:30 am - 5:00 pmReports to: Commercial Services DirectorThe IT Field Technician will use his/her vehicle to provide on-site IT consulting and support services.
Client locations: Daily travel sites between DC and Northern Virginia.Mileage will be reimbursed at the current IRS rate.
General Responsibilities:The Technician will:
- Provide on-site desktop support services for preventative, predictive, and remedial hardware/software maintenance on technology assets following Standard Operating Procedures (SOP’s).
- Perform hands‑on fixes at several levels, including installing and upgrading hardware & software, implementing file backups, and configuring systems and applications.
- Assist senior technicians with desktop and network equipment deployments.
- Ensure proper computer operations so that end users can accomplish organizational tasks.
- Resolve technical issues with the use of diagnostics.




- Provide hands‑on help at the appropriate level to customers.
- Be Required to attain CompTIA A+ Certification within 6 months of hire.

Qualifications:The ideal candidate must have:
- 3+ years of working professional IT experience.
- Reliable Transportation.
- Willing and able to travel to sites in MD, DC, northern VA, and southern PA.
- Experience with desktop operating systems including Windows 10 and Mac OS X
- The more experienced with Microsoft Office the better
- Hands‑on experience with analyzing network data to determine network usage, disk space availability, or server function, or connectivity issues.
- Experience identifying the causes of networking, software, and hardware problems, using diagnostic testing software and equipment.
- Experience installing printers, scanners, and desktop phones.
- ALL APPLICANTS MUST BE A U.S. CITIZEN

Nice to have:
- Active CompTIA A+ or Network+ Certification.

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