Sales Associate Temporary

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d4u05

GENERAL ROLE

The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship.
He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.

MAIN RESPONSABILITIES
* Advise and support customers on all product categories to satisfy clients' needs and ensure the most memorable omnichannel experience;
* Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
* Support customers providing all type of information, including aftersales product care suggestions;
* Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships ;
* Collect and update client data, in accordance with privacy policy and company procedures;




* Play an active role in customers' events and animations whenever needed;
* Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.

PROFILE
* Bachelor's degree preferably, but not mandatory, with a fashion/linguistic focus;
* Fluency in Italian and English.
A third language will be considered an advantage;
* Professional background: experience in the direct sales to clients, preferably in a luxury good boutique;
* Proficient with Excel / IT tools;
* Willing to work temporarily.
The fixed-term contract is estimated to cover six or seven months with expected full-time working hours;
* Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:
* Excellent interpersonal and communication skills, with a customer service orientation;
* Team player mentality to build meaningful rel

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d4u05