Job Purpose:

Key account management for a defined set of customers across the entire TD SYNNEX portfolio, focusing on the largest accounts.
Responsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relationships

Responsibilities:

Develops a cross-section of large and/or strategic accounts with several changing variables and complexity (incl. growth opportunities., account planning, digital platforms etc.)
Be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face to face customer visits
Form strategic plans to develop and execute against current business and drive growth
Demonstrates a consistent ability to negotiate high level/high value customer opportunity engagements successfully.
Discover and exploit incremental business through excellent customer relationships
Coordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist Business Units (SBU’s)

Identifies project opportunities together with BDM
Orchestrating board level engagement activity that clearly addresses overall business objectives and multiple objectives.
Delivers value to customer whilst maintaining expected levels of margin return against balanced product mix
Identify customer needs and problems and look to resolve or escalate to the relevant business units
Gather customer insights through profiling and analysing the account set, creating and taking actions to maximise opportunities
Ensure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM
Drive usage of TD SYNNEX’s e-commerce tool (InTouch) by effectively promoting its benefits with customers
Maintain and improve customer Service Level Agreements
Creates high impact value propositions for 'C' level discussions and decision making processes

Field Sales Executive SI/VAR

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