Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer.What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like. You will be joining the client delivery team with Kraken working to support European clients through their technology transformation journeys,

supporting long term migration projects.The Client Delivery Lead has direct responsibility managing a tech domain (billing, finance, comms…) for our client projects. This is either migrating onto our Kraken platform or managing long term technology requirements. They need to work in partnership with the technology and operational teams at Kraken as well as the client to deliver results for our client’s project or business needs.ResponsibilitiesManaging the relationship with client counterparts (product owners and business owners).Serving as the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues.Acting as the knowledge base of how Kraken works and how we deliver the Kraken platform.Triaging incoming requests and communicating client priorities internally.Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform.Supporting the engineering team to deliver product features.Challenging the client to think differently about tech development, believing in the continuous iteration and deployment approach.Laser focused on satisfying customers’ needs with strong problem solving skills and a positive,

solutions-oriented mindset.QualificationsStrong client delivery and/or product ownership experience.Agile delivery experience.Experience of product management and customer journeys.Solid understanding of technology and associated trends.Excellent communications, collaboration and presentation skills.Strong influencing skills and ability to challenge traditional ways of thinking.Experience of working with significant complex delivery pipelines for clients.Patience and initiative – our clients are undergoing huge transformations that take time and require our understanding.Time management and a get‑stuff‑done nsulting experience is a plus.Fluent English + Italian (other European languages also relevant for this role).Previous experience in the electricity/utilities market in Italy or another European country is a strong 'nice to have'.If this sounds like you, we’d love to hear from you.Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

(senior) client delivery lead (energy experience preferred)

Automotive Sales Consultant - Torino

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