Senior Service Delivery Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d5qa6

Senior Service Delivery Manager / HPC–AI Application Specialist

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the Italian Institute of Artificial Intelligence (AI4I) is seeking a senior technical professional to act as the technical lead and service delivery manager for the Peano HPC/AI infrastructure. This position requires deep technical understanding across HPC, AI, cloud, storage, and networking systems, combined with operational leadership in supporting AI workloads and applications.

You will oversee the

operational lifecycle of applications

running on Peano, bridging engineering teams, deployment units, and end users to ensure reliable, usable, and integrated services.

This is a

highly execution-focused senior role

combining technical expertise, service delivery, and operational coordination across multiple layers of the AI/HPC stack.

Location:

AI4I, OGR – Turin, Italy
Hybrid work:

Flexible arrangements may be negotiated
Position status:





Open until filled; multiple candidates may be hired

You will work closely with:

Engineering and platform teams maintaining the infrastructure

Deployment teams delivering AI solutions to internal and external stakeholders

Data scientists and developers running workloads on Peano

External partners using AI4I services

Key Responsibilities

Act as technical owner of the Peano platform, covering HPC/AI, cloud, storage, and basic networking

Oversee the operational lifecycle of AI and HPC applications, ensuring high service reliability

Coordinate onboarding of new services and applications for internal and external users

Monitor platform health and coordinate incident detection, resolution, and escalation

Manage service documentation, operational procedures, and user guidance

Support users in running workloads efficiently, addressing technical issues proactively

Define service levels, operational best practices, and

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d5qa6