Deputy Manager Customer Experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d6hnm

Diventa parte di una storia iconica:

Tutti i candidati sono invitati a leggere attentamente la seguente descrizione del lavoro e le relative informazioni prima di candidarsi.

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Be part of an iconic story

PVH is the growth platform forCalvin KleinandTOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
The Team

Reporting to the Store Manager,



the Deputy Manager Customer Experience & Sales ensures the store performance and optimal Clients Experience through managing and supporting the Sales Team with training, coaching, and sharing feedback.
The Position

Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.
Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction.
Train and coach the team on standards, including customer service, product placement, and efficient time management.
Assist in goal setting and verification to ensure the team is aligned with quantitative and qualitative objectives.
Support recruitment and onboarding processes, ensuring new hires are appropriately introduced to the team and company culture.
Provide continuous feedback to the team, fostering their professional developm

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d6hnm