12 ago - Roma
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The fundraising specialist will support markets in the implementation of product enhancements, bug resolution and AI adoption in their SES systems from a business point of view, ensuring that the platform is optimized for individual giving fundraising performance and standards. Additionally, they will support the success of solutions for UNICEF offices. This role requires close collaboration with markets, to understand and document their requirements, and identify opportunities to simplify, streamline and standardize new processes, functionalities and agents, working with the overriding aim of improving IG fundraising performance in the short and long term.
They will also support delivery by working closely with support partners and participating in an Agile-based development framework supporting design, testing and training for the new functionalities.
As part of the Agile-based North Star (central) squad,
the fundraising specialist will be the focal point for all markets in the ECA region, Virtual Hub and all National coms using this technology. Some specific support to other markets outside of this remit may also be required.
Responsibilities
Some specific tasks for this role are:
Help to manage the Agile development process by story prioritization, sprint planning, backlog grooming etc.
Works closely with the Individual Giving (IG) team by propagating standards, processes, frameworks, and best practices while informing them of challenges, and opportunities directly from markets.
Works closely with the Individual Giving (IG) team responsible for the AI strategy to ensure the efforts developed within the SES ecosystem are aligned to those guidelines and goals.
Close collaboration with technical delivery colleagues in UNICEF’s technology division (DID) and external partners to co‑design, impl
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