Customer Account Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d98wv

Posted Thursday, August 6, 2026 at 4:00 AM

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At Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today.
We’re Everywhere. Everywhere you look, you’ll find products enabled by Bakelite, from stronger homes to safer automobiles and everywhere in between. With more than 100 years of history and strong customer relationships, we boldly engineer sustainable products to tackle our world’s most challenging demands.
Join Our Team and Help Us Build a Stronger, Safer, Better World.
It’s Better with Bakelite.

Customer Account Specialist (12 months fixed term contract)
Join Our Team
Are you passionate about delivering outstanding customer service and building strong customer relationships? We are looking for a Customer Account Specialist to join our Customer Service team. In this role, you will be the key link between our customers and internal teams,



ensuring a seamless order-to-delivery experience while contributing to customer satisfaction and business success.

What You’ll Do

Manage customer orders throughout the entire order lifecycle

Serve as the primary contact for customer inquiries related to orders, deliveries, and order status

Build andmaintainstrong customer relationships through proactive communication

Coordinate with internal stakeholders to ensuretimelyandaccurateorder fulfillment

Support issue resolution andidentifysolutions to meet customer needs

Maintain customer data and support customer onboarding activities

Provide customers with updates on deliveries, forecasts, and supply-related matters

Contribute to continuous improvement initiatives and team success

What We’re Looking For

Fluent German and English, both written and spoken is a must

Experience in Customer Service, Customer Operations, Order Management, Supply Chain, or a similar field

Bachelor's degree in Business Administ

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d98wv