Collection Manager – Consumer Credit

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d9i1v

Please note that this opportunity requires relocation to our Luxembourg office.About usSatispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.What you'll be doingAs our Collection Manager – Consumer Credit, you’ll be the person who owns and evolves our end-to-end collection strategy across consumer lending products, with a strong focus on data, segmentation, and AI-driven decisioning.Here's what your day-to-day will look like:Design and execute data-driven collection strategies – Leveraging advanced analytics and predictive models to design collection strategies tailored to different risk profiles and product types.Develop AI-powered collection approaches – Driving the adoption of AI to enhance next-best-action logic, predictive contact strategies,



and intelligent prioritization of accounts.Personalize customer engagement & tone of voice – Defining and implementing differentiated communication strategies, adapting tone, channel, and timing based on customer behavior.Optimize performance and ROI – Owning key collection KPIs (recovery rates, roll rates, cost-to-collect), ensuring all initiatives are measurable and ROI-positive.Guarantee service levels and compliance – Ensuring all collection activities meet defined SLAs and regulatory requirements, balancing effectiveness with fairness.Manage stakeholders and ecosystem – Collaborating closely with Finance, Product, Data, and Legal teams, while managing external partners like collection agencies.Who we're looking forWe need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in Does this sound like you?Deep experience in

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7d9i1v