Distribution Service Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7da2gq

Distribution Service Engineer - Italy & Balkans

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Your mission

Welcome to Sungrow, we are happy you are with us now. This position is based in Italy. We offer an opportunity in the green-energy environment. Below are your tasks as a Distribution Service Engineer.

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- Management of hotline / ticket system for distributors / installers / end users in region of Italy & the Balkans
- Training for distributors / installers in the related region
- Onsite troubleshooting with partner success manager in the related region
- Pre-sale customer visit with account manager in the related region
- FAQ / online courses making / recording and documenting for the related region
- Weekly / monthly / quarterly / annual report for the performance of the related region to the department center

Your profile

So, for your personal background, it would be great to have:

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- BA or higher in electrical engineering or equivalent




- At least 3 years of work experience as after sale or technical support jobs for PV/ESS/O&M; field. Job experience in inverter is preferred
- Passion, desire and motivation to succeed
- Language requirements: English and Italian at least C1 level. Additional Chinese is an asset
- Quick learner with desire to increase knowledge in the clean-tech industry
- Excellent skills in Microsoft Office
- Ability to work independently and focused in a dynamic, fast-paced environment
- 5%-10% working time may be on business travel between local market and EU department center
- Should you lack one or two of these, no worries, we are not looking for all-round perfectionist already

Why us?

This decade might be dominated by Covid‑19, but soon we will overcome that challenge. The true topic for this decade lies in energy

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- Opportunities for Career advancement
- Bonus payment based on pre‑agreed and signed

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7da2gq