12 ago - Origgio
Caldic
Job Overview
Scopra di più sulle mansioni generali e sulle competenze richieste per questa possibilità leggendo di seguito.
To strengthen our Italian Food Ingredients sales team, we are looking for an experienced Customer Development Manager specialized in the bakery market.
Location & Work Arrangement
Location: Origgio, Italia
Work Arrangement: Hybrid
About The Role
The Customer Development Manager is responsible for direct commercial sales activities for A, B and C1 customers and maintaining and expanding relationships with customers and prospects. The role reports directly to the Commercial Director Food.
Responsibilities
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- Accountable for Sales Revenue and Material Margin for selected customers (A, B and C1).
- Set strategies and targets for long‑term growth of A, B and C1 customers in sub‑segment.
- Responsible for prices and quotation for own customer pool.
- Ensure the promotion and sales of the whole Caldic offers (build a balanced portfolio of initiatives).
- Ownership of customers for selected accounts incl. lead generation, initial customer contact,
customer visits, contract management (incl. negotiations and quotations) and deal closure.
- Responsible for elaborating and following account planning for key customers (e.g., A1).
- Plan and forecast segment sales in joint meetings with marketing, share information with supply chain.
- Gain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customers.
Decision Rights
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- Influence individual (end) customer pricing.
- Influence account plans.
Key Performance Indicators
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- Material margin and revenue (growth)
- Generation and follow up of opportunities (number, MM value, success rate)
- CRM adoption
- Number of customer visits
- Minimum number of buying customers
- Extension % share of wallet customers
- Number of new products (sales and promotion)
- Compile and register product customer potentials (market intelligence)
- Average sale per
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