Order Management
Pubblicato il 12-08-2026 - Bose in Arcugnano
Job DescriptionAt Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
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Role OverviewThe Order to Cash Specialist is responsible for executing the day-to-day Order to Cash activities for dealer, distributor, and export customers across the Export markets. This role supports order processing, customer support, invoicing, credits, returns, and shipment coordination while ensuring accurate and timely execution of orders from order entry through invoicing. The specialist works closely with Sales, Logistics, Distribution, Finance, and the Order to Cash Supervisor to ensure orders are processed accurately, customers are supported proactively, and shipments and invoicing are completed on time.
This role plays an important part in delivering a high level of customer service and operational execution consistent with a premium or luxury brand experience.
Key ResponsibilitiesOrder Management & Execution
- Enter and manage sales orders for dealer, distributor, demo, and marketing
- Ensure orders are entered accurately, released appropriately, and shipped on time
- Monitor open orders and backlog and help resolve order holds, stock issues, and credit blocks
- Coordinate with Logistics on shipment scheduling and delivery status
- Provide shipment tracking, order status updates, and proactive communication to customers and Sales teams
- Maintain order status reports and backlog tracking tools
Customer & Commercial Support
- Respond to dealer, distributor, and customer inquiries related to orders, shipments, invoicing, and returns
- Support new customer onboarding and order flow setup
- Maintain customer master