Network Support Specialist

12 ago - Napoli
Sharp Brains Solutions

Network Technician (Freelance | Onsite IT Support)

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We are seeking Network Technicians to deliver onsite IT and network support at the sites of a major international retail client. This is a freelance, as-needed engagement. Assignments will be assigned according to your location and availability.

Key Responsibilities

Deliver onsite IT and network support at client locations.

Identify and fix network and connectivity problems.

Set up and replace routers, switches, Wi‑Fi access points, and other IT hardware.

Carry out hardware upgrades and break/fix repairs.

Fill out service reports and update support tickets following each visit.

Work alongside remote support teams to resolve technical problems.

Requirements

At least 2 years of experience in onsite IT or network support.





Solid understanding of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi‑Fi, and VPN.

Familiarity with Cisco, HP, Aruba, Fortinet, or similar vendors.

Strong troubleshooting and communication abilities.

Valid driver's license and willingness to travel.

Preferred Qualifications

CCNA, CompTIA Network+, or a comparable networking certification.

Background in IT support for retail stores or retail settings.

What We Offer

Flexible freelance arrangement with on-demand assignments.

Competitive pay per service call.

Steady stream of assignment opportunities with clients.

Chance to work with a top international retail company. xbvzest

Possibility of an ongoing working relationship.

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