Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast-growing organization. You’ll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization.

Se i requisiti e l'esperienza richiesti per questo lavoro corrispondono alle sue competenze, la preghiamo di candidarsi tempestivamente.
Your missions

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- Configure and support production software applications
- Write and optimize basic SQL queries
- Debug and resolve software issues
- Research, analyze, and recommend improvements for organizational use of software applications
- Create and maintain technical documentation
- Recommend, configure, and administer software configuration/development changes
- Collaborate with software vendors to resolve application issues, both short-term and long-term (root cause analysis)
- Resolve application errors and issues through periodic testing, help desk tickets,

and other methods
- Create documentation related to software operations and support

Your profile

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- Knowledge of application architectures (web, client-server, mobile) and application monitoring techniques
- Knowledge of operating systems troubleshooting, with focus on Windows OS and Linux Debian
- Knowledge of virtualization technologies, especially VSphere VMWare
- Knowledge of infrastructure operations and environment management
- Knowledge of debugging and problem-solving in software environments
- Academic background: technical diploma or equivalent
- Italian native or fluent. English good.
- Availability to travel
- You demonstrate strong motivation, proactivity, teamwork, and ability to work independently
- You demonstrate strong time management skills and consistently meet deadlines
- You demonstrate openness and a strong desire to improve solutions, systems, and processes, and enforce proced

Helpdesk - italian english speaker

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