12 ago - Milano
Sitel
Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy
Esperienza, qualifiche e soft skill: possiede tutti i requisiti per avere successo in questa occasione? Lo scopra qui sotto.
Job Description:
Do you want to be part of a team whose motto is innovation for a better life?
Are you
Italian
native or fluent with strong
English
communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you
Your future project: join our
Italian Customer Support
team.
Our
client
is one of our top clients focused on delivering the best technologies – TV and Home entertainment, Mobile, Appliances, and Computer products.
As a customer service specialist in this project, your daily responsibilities will include:
Being part of a team specialized in offering support through written and phone communication
Transforming customer support queries in unique experiences
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
Native or proficient level of
Italian
(C2)
Advanced level of
English
(at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Ability to pick up new technology quickly
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Italy
Be a local candidate and available to work 100% from our site in Milan
Benefits.
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
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