Are you ready to shape the future of capital markets? We are looking for a Technical Account Manager to join the Client Services & Membership team. The position will be based in Milan, Italy, and start October 2026. You will report to the Head of Technical Account Management.

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Gross Annual Salary starting from 36.000 euro
CCNL Credito
You will primarily be responsible for:
- Providing specialist business support and consultancy to Euronext customers, ensuring high satisfaction and adopting a client-focused approach
- Managing client relationships, communications and external documentation, acting as a point of reference for operational and technology topics
- Executing trainings, demos and webinars to present Euronext products, services and projects to customers, and ensuring client readiness for new or updated services
- Collaborating with other divisions and departments to ensure customer satisfaction and completion of assigned tasks

- Participating in change projects impacting clients, ensuring activities are controlled and completed on time with a high level of quality
- Collecting and elaborating client feedback, supporting the analysis and implementation of new customer and business requirements

Your profile:
- Degree in Engineering, Information Technology, Economics, Finance or Business Administration
- Interest in information technology and the financial sector
- Fluency in both spoken and written English
- Strong organisational and analytical skills
- Good knowledge of Microsoft Office (Word, PowerPoint, Excel)
- Excellent team working attitude
- Very good communication skills
- Entrepreneurial attitude, strong motivation and enthusiasm
- Customer and result oriented mindset
- Creativity and flexibility to travel
- One to three years of experience in a client-facing or technical support role is preferred

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Borsa Italiana- Technical Account Management

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