IT Support Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dh45o

About

Ciao a tutti We’re thrilled to introduce a key role that connects cutting-edge technology with seamless user experience for our Italian operations. Curious what this is all about? Let’s dive right in:
- Deliver hybrid Level 1 and Level 2 IT support to end-users in the Milan office and across Southern Europe.
- Administer company devices and ensure compliance through Microsoft Intune, managing patches and configurations.
- Implement and operate security measures using Microsoft Defender and Conditional Access policies, enforcing data protection.
- Collaborate with regional IT teams to align local operations with global standards and support cross-site initiatives.
- Manage and resolve incidents using ITSM tools like Jira and Zendesk, contributing to process improvement.
- Act as the primary IT point of contact for the Milan office, overseeing IT asset management, procurement, and local infrastructure.
- Provide user guidance, basic IT training, and maintain accurate knowledge base documentation.

Your mission





Ciao a tutti We’re thrilled to introduce a key role that connects cutting-edge technology with seamless user experience for our Italian operations. Curious what this is all about? Let’s dive right in:
- Deliver hybrid Level 1 and Level 2 IT support to end-users in the Milan office and across Southern Europe.
- Administer company devices and ensure compliance through Microsoft Intune, managing patches and configurations.
- Implement and operate security measures using Microsoft Defender and Conditional Access policies, enforcing data protection.
- Collaborate with regional IT teams to align local operations with global standards and support cross-site initiatives.
- Manage and resolve incidents using ITSM tools like Jira and Zendesk, contributing to process improvement.
- Act as the primary IT point of contact for the Milan office, overseeing IT asset management, procurement, and local infrastructure.
- Provide user guidance, basic IT training, and mainta

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dh45o