Sales & Design Consultant - Ralph Lauren Home - Milano, Lombardia, Italy
Pubblicato il 12-08-2026 - Luxury Living Group in Milano
Ralph Lauren Home | Luxury Furniture Home Accessories
Our Company
Ralph Lauren Home is one of the most iconic luxury lifestyle brands in the world, known for its timeless style, refined interiors and distinctive vision of home. Introduced in 1983, Ralph Lauren Home has become synonymous with an all‑encapsulating lifestyle approach to interiors, with a collection including furniture, lighting, floor coverings, fabric, wallcovering, tabletop, decorative accessories, bed and bath linens.
About the Role
The Sales & Design Consultant will support the Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience. The Sales & Design Consultant reports directly to the Store Manager.
Key Responsibilities
- Contribute to further expand the company database through client data registration and profiling.
- Support the Store Manager in organizing events and promotional activities to target.
- Meet and greet customers that come into the Showroom, providing an outstanding level of hospitality.
- Ensure high levels of customer satisfaction through excellent sales service.
- Actively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions.
- Maintain strong relationships with existing customers, as well as prospect for new customers.
- Offer information and technical support to customers about the products.
- Identify and investigate customer complaints and service suggestions.
- Maintain outstanding store condition and visual merchandising standard.
- Maintain accurate inventory and store goods.
- Check all products to see if they are not damaged.
- Use the company reporting tools (quote/project registration, traffic registration, CRM).
- Prepare sales and customer relations reports by analyzing and categorizing sales information.
- Provide support to the Store Manager in implementing programs and executing operational and o