Technical Support Engineer
Pubblicato il 12-08-2026 - Geoclima International S.r.l. (IT04) in Ronchi dei Legionari
Compensation Range: €40,000 - €55,000
Job Title: Technical Support Engineer
Location: Ronchi dei Legionari
Company: Munters Corporation – DCT / Geoclima
About Us
Munters is a global leader in climate solutions for mission‑critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission‑critical. Climate control systems often account for a large percentage of energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where employees are valued members of the team and are given meaningful projects to work on.
Primary Job Summary
The Technical Support Engineer is responsible for providing technical support to customers,
service partners and internal teams, ensuring timely and effective resolution of technical issues related to our products and systems. The role acts as a key technical interface between customers, Service, Project Delivery, Quality, R&D; and Operations. It supports troubleshooting, commissioning activities, warranty assessments, technical documentation and continuous improvement initiatives. The position requires strong technical knowledge of chilled water and heat pump systems, refrigeration circuits, controls and service processes, combined with a structured and customer‑oriented approach.
Duties and Responsibilities
- Provide timely and effective Tier 1 and 2 technical support to customers and internal team members via phone, email, or on‑site visits.
- Manage open support cases and case workload to ensure cases are responded to and closed within agreed KPI’s.
- Troubleshoot and resolve technical issues related to our produc