Network Support Specialist
Pubblicato il 12-08-2026 - Sharp Brains Solutions in Bari
Job Description
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We are seeking Network Technicians to deliver onsite IT and network support services at the locations of a leading international retail client.
This is a freelance, on-demand opportunity, with assignments offered based on your location and availability.
Key Responsibilities
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- Deliver onsite IT and network support at customer locations.
- Troubleshoot and resolve network and connectivity-related issues.
- Install, configure, and replace routers, switches, Wi‑Fi access points, and other IT hardware.
- Carry out hardware upgrades, maintenance, and break/fix support.
- Complete service reports and update support tickets following each onsite visit.
- Work closely with remote support teams to resolve technical issues efficiently.
Requirements
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- At least 2 years of experience in onsite IT support or network support.
- Strong understanding of LAN/WAN, TCP/IP, DNS, DHCP, VLAN,
Wi‑Fi, and VPN.
- Hands‑on experience with networking equipment from Cisco, HP, Aruba, Fortinet, or equivalent vendors.
- Excellent troubleshooting, problem-solving, and communication skills.
- Valid driver's license and willingness to travel.
- Fluent in Italian.
- Good command of English (mandatory).
Preferred Qualifications
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- CCNA, CompTIA Network+, or an equivalent networking certification.
- Previous experience providing IT support within retail stores or retail environments.
What We Offer
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- Flexible freelance engagement with on-demand assignments.
- Competitive compensation for each completed service intervention.
- Regular opportunities to work on customer assignments.
- The chance to support a leading international retail organization. xysqume
- Opportunity to build a long-term freelance working relationship.