Nuance Audio Glasses Operations Specialist
Pubblicato il 12-08-2026 - Women In Tech in Milano
If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.
Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
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and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.
Your role
The Nuance Audio Operation team is focused on support & operations of the Nuance Audio products and platforms worldwide. This team is a tier 2 escalation supporting the tier 1 customer Single IT point of contact for the Nuance Audio Glasses business team to support demos, trade shows or other product communication events.
Main responsibilities:
- Run the business operations tasks including, but not limited to
- Planning and leading the IT portion of Nuance mobile app push notification campaigns.
- Planning and leading Nuance device firmware upgrades.
- Coordination of mobile app editorial content upgrade (e.g. legal texts).
- Proactive support in the improvement of all the educational and troubleshooting content (Leonardo, manuals, NuanceAudio.com web site content).
- Management of the app configuration parameters on