Description

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When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

The applicable collective agreement for this role is Logistics. The position is classified at level 2 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities

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- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to keep quality and productivity high and business objectives met across all shifts
- Support and lead a team while handling administrative work and building a strong team culture

- Analyse performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes

A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site, monitor and maintain process efficiency, and prioritise routine team management and daily operational tasks. Your day will also include individual escalations, process improvement work and wide‑scale operational contingency planning. Working with colleagues in other teams and external partners is essential to stay on track with customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area and discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications

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- Completed university degr

Graduate Area/Shift Manager

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