12 ago - Italia
CAE
Customer Service & Training Operations Coordinator page is loaded## Customer Service & Training Operations Coordinatorlocations: Milano, Italytime type: Part timeposted on: Posted Todayjob requisition id: 121139
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“In compliance with Law 68/99, priority will be given to applications from individuals belonging to the Protected Categories.”
Responsibilities
* Preparation of training documentation as required, including trainees files with all relevant forms in reference to the indicated courses.
* Ensure timely production of course documentations, including company specific documents/forms if required
* Administer course pre-requisites for all clients
* Maintenance of clients records as per manual requirements
* Knowledge and follow up all training guidelines being informed about Manual and PROCESS Manual contents.
* Control of instructors, keeping files update with all relevant documents required to exercise their privileges as instructor/examiner.
* Maintain Instructors records in Gemini/STARS (or relevant system).
* Check and review training records ensuring the adequate completion by instructors/ examiners
* Issue training completion certificates as needed, related to the indicated course and considering the special indications or procedures stated for each customer.
* Keep copy of all trainee documents, training records and certificates for the period required by regulation.
Nel rispetto della Legge 68/99, verrà data priorità alle candidature provenienti da persone appartenenti alle Categorie Protette.
Responsabilità
* Preparazione della documentazione relativa ai corsi secondo le necessità, inclusi i fascicoli dei partecipanti con i moduli pertinenti.
* Garantire la produzione tempestiva della documentazione relativa ai corsi, inclusi eventuali documenti/moduli specifici richiesti dal cliente.
* Gestire tutti i requisiti preliminari dei cors
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