About Ingram Micro

Ingram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our broad solutions portfolio, supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage™), we provide opportunities and impact at a scale that no other company can match.

Why join us?

Joining Ingram Micro means becoming part of a global technology leader that values talent, invests in people, and fosters professional growth. We offer continuous learning opportunities, industry-recognized certifications, and international career development in a dynamic and fast-paced environment.

Your Role

As a Customer Success Specialist – Cisco, you will play a key role in driving the growth of our Cisco business by supporting and enabling partners throughout their journey with Ingram Micro and Cisco.

You will work closely with cross-functional teams to develop business opportunities, strengthen partner relationships, and ensure an outstanding customer experience.

Key Responsibilities
- Identify, recruit, and engage new B2B partners within the Cisco ecosystem.
- Generate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage™ platform.
- Manage the partner lifecycle, from prospecting and qualification to onboarding and ongoing engagement.
- Build trusted relationships with partners, helping them maximize the value of Cisco solutions and programs.
- Collaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.
- Monitor pipeline performance and business results, contributing to the achievement of sales and growth targets.
- Provide market insights and partner feedback to support business planning, go-to-ma

Customer Success Specialist CISCO

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