Operations & Office Manager - Milan/99) - Milano, Lombardia, Italy
Pubblicato il 12-08-2026 - indigo.ai in Milano
This role is reserved for candidates enrolled in the protected categories list under Italian Law 68/1999.
If you are here, it is because you know that we are looking for an Operations & Office Manager.
indigo.ai is the leading platform in Italy for building next-generation AI Agents that transform the way companies communicate with their customers. Since 2016, we’ve been helping enterprises in industries such as finance, insurance, utilities, retail, and e-commerce to evolve their Customer Experience through conversational AI. We don’t just “sell software”: we enable a shift in how organizations interact with people, automating millions of conversations every year, reducing operational costs, improving conversion rates, and creating more personalized, scalable, and compliant customer journeys.
Now we are on a mission to scale this technology globally. To do so, we are looking for an Operations & Office Manager to join our Operations team and become a key support in running the day-to-day life of our office and the operational backbone of the company.
What are we looking for?
We are looking for a motivated Operations & Office Manager to help indigo.ai scale our daily processes following our recent phase of growth. In this position, you will be a core member of the Operations team, reporting directly to our COO. Your impact will be immediate and tangible: you will become the reference point for our Milan office, ensuring smooth operations, resolving day-to-day bottlenecks, and directly enabling the entire company to work at its highest potential. As indigo.ai continues to expand, this role offers a clear path for growth. Starting with a hands-on approach, you will have the opportunity to evolve into a broader Operations Management position, taking on strategic projects and increasing responsibilities over time.
Key Responsibilities:
- Be the everyday reference point for our Milan office: welcome visitors, coordinate suppliers and deliveries, keep supplies and co