Italian Support Specialist
Pubblicato il 12-08-2026 - FH Collective - Academy in Roma
Customer Experience Project – Remote in Greece
We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.
Imagine the freedom of remote work — with the vibrancy of Greek life.
Location
Greece (Remote -Work From Home)
Schedule
5 days a week, rotational shifts (08:00 – 00:00)
Financial Package & Benefits
- Base Salary: €1,050 gross / month x 14 salaries
- Performance Premio: Up to 10%
- Paid Training: Full training is provided and fully paid from day one.
- Relocation Package (for candidates relocating from another EU country):
- Flight ticket covered (within the EU)
- 2 weeks of hotel accommodation upon arrival
- Airport pickup on arrival
- Real estate agency fee covered
Daily Tasks
- Providing customer support via phone, email, and chat (in Italian)
- Assisting with account issues, content reports, and platform queries
- Resolving customer inquiries efficiently while maintaining high service quality
- Logging interaction details accurately in internal CRM systems
- Meeting standard team productivity and quality targets
- Advocating for community safety and product understanding
Profile We Are Looking For
- Fluent Italian (C1/C2 level)
- Good working knowledge of English (B2+ level) for training and internal communication
- Strong interpersonal and analytical skills
- A solutions-driven mindset and genuine passion for helping others
- Comfortable navigating digital tools and multi-screen environments
- Ability to adapt to a fast-paced, multicultural team
- No prior experience required — full training provided
How to Apply
If you are ready to take on this exciting opportunity and start your work-from-Greece journey, please send your updated CV in English
No fees required at any stage of the recruitment process.