Hotel Experience Manager

12 ago - Italia
Hrs

ABOUT HRS

HRS is the global leader in business travel intelligence. Our AI-native Copilot and Connect Platform transforms fragmented travel, payment, and compliance data into real-time decisions - saving enterprises millions while giving procurement teams, travel managers, and CFOs the control they need.
- 1B+ business travel transactions processed annually
- 3,500+ enterprise clients across 55 countries
- 35+ years building the global travel ecosystem
- AI-native Copilot & Connect Platform built for enterprise scale

BUSINESS UNIT

Within HRS Supplier Solutions, we empower hotel partners worldwide to grow their business by connecting them with over 3,000 corporate travel programs and more than 180 million room nights sourced annually. Our platform enables hotels to reach Fortune 500 companies across every travel segment - from transient business travel and long stays to group bookings and meetings.

Beyond distribution, we help hotels increase their commercial performance through innovative solutions that optimize visibility, pricing, content quality, operational efficiency,



and digital connectivity. Through Green Stay, hotels can also measure and showcase their sustainability performance with minimal effort, meeting the growing demand from global corporations for transparent ESG data.

MISSION & IMPACT

Mission

As a Hotel Experience Manager - protected category 68/99, you are the primary operational contact for hotel partners. You ensure an outstanding partner experience by delivering operational excellence, providing consultative support, and enabling hotels to maximize their performance through the HRS 5S Framework and HRS technology solutions.

Impact

You directly contribute to partner satisfaction, operational efficiency, and commercial growth by helping hotels improve availability, pricing, content quality, and adoption of HRS solutions. Your work strengthens long-term partnerships while ensuring a seamless experience for both hotels and corporate traveler

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