Senior Client Advisor
Pubblicato il 12-08-2026 - Sabceducation in Milano
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
As a Senior Client Advisor, you will act as a true brand ambassador, delivering an exceptional luxury experience while driving outstanding commercial performance. This role requires a highly accomplished sales professional with a proven track record in luxury retail, a deep understanding of client development, and a strong ability to build long-term relationships with local and international clientele.
You will be responsible for consistently exceeding sales objectives, mastering all key performance indicators, and cultivating a high-value client portfolio through personalized engagement strategies, private appointments, and proactive client outreach.
In addition, you will play a key role in supporting boutique management by sharing best practices and contributing to the development of less experienced team members.
Key Responsibilities
Sales Excellence & Business Performance
- Consistently achieve and exceed individual sales targets while contributing to the overall boutique performance.
- Demonstrate expert knowledge of all retail KPIs, including sales productivity, average transaction value, units per transaction, conversion rate, cross-selling, and client retention metrics.
- Proactively identify and maximize every sales opportunity, leveraging both appointment-based selling and walk-in traffic.
- Drive business growth through a strategic and entrepreneurial approach to client acquisition and development.
- Maintain a strong commercial mindset, constantly seeking opportunities to elevate sales performance and client engagemen