Specialista Apple

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dlid5

CompetitiveClosing date: 1 Aug 2026Reference: Employer: AppleSector: TechnologyContract Type: PermanentHours: Full TimeJob DetailsApple Retail is where the best of Apple comes together. Possiede le competenze per ricoprire questo ruolo? Legga i dettagli completi qui sotto e invii la sua candidatura oggi stesso. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.DescriptionDevelop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.Troubleshoot, diagnose,



and resolve service concerns for select Apple hardware and software.Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Preferred QualificationsYou can:Demonstrate technical expertise of Apple products and services.Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.Navigate customer service issues with care and strong interpersonal skills.Consistently learn about and deepen your understanding of Apple products

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dlid5