Business Customer Success Manager

12 ago - Milano
Jobtailor

Own a portfolio of enterprise and top-tier clients end to end—from pre-sales alignment with the Sales team, through launch, to ongoing outcomes post go-live.

Build and sustain trusted relationships with senior stakeholders, keeping client goals and Lexroom solutions aligned.

Maximize revenue per client: drive renewals, upsell, and uplift, growing existing accounts rather than chasing net-new.

Oversee onboarding and delivery for measurable business impact, staying present and on-site with your key accounts.

Turn client feedback into action for Product, Marketing, and Operations, and run business reviews backed by dashboards and KPIs.

Requirements

~4 to 10 years in Key

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