Quality Complaints Engineer
Pubblicato il 12-08-2026 - Xylem in Italia
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Supplier Quality Engineer (SQE) ensures suppliers meet quality, regulatory, and company standards throughout the product lifecycle. You will lead supplier qualifications, audits, quality improvement initiatives, and supplier development activities, while supporting New Product Development projects and collaborating with cross-functional teams to drive supplier performance and product quality.
Qualify, assess, and develop suppliers to meet company quality standards.
Conduct supplier audits, including system and process audits.
Lead root cause analysis related to supplier quality issues and non-conformances.
Manage high impact suppliers' quality issues by coordinating containment actions to minimize impact on production and customers.
Lead sampling activities and validation (PPAP) on different types of projects.
Participate in design reviews and New Product Development (NPD) activities to preventively identify manufacturing risks, process limitations, and supplier capability gaps before supplier award and/or product launch.
Maintain successful relationships with supply, engineering, manufacturing, and other departments.
A bachelor's degree in engineering (Mechanical, Materials engineering) is preferred. Equivalent combination of education and relevant work experience may be considered At least 2 years of experience Good communication skill in written and spoken English is mandatory.
Auditor certification/qualification Basic knowledge of APQP methods and tools Basic knowledge of CMM (Coordina