IT Desktop and Network Support Dispatch Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dmscs

IT Desktop and Network Support Dispatch ItalyEssential duties for the position include, but are not limited to the following:

Aumenti le sue possibilità di arrivare alla fase del colloquio leggendo la descrizione completa del lavoro e candidandosi tempestivamente.

Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs

Resolve incidents and problems associated with EUC equipment

Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future

Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments

Provide repair and maintenance for mobile devices

Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)

Provide software break/fix services and replacement of non-warranty assets for end users





Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output

Provide warranty and break/fix support for networked printers and scanners

Configure and support end users on mobile computing platforms

Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc

Create, change and remove printer configurations and queues based on requests and in accordance with SLAs

Provide on-site hardware support for general troubleshooting and problems for end user computing technologies

Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dmscs