We are looking for a senior freelance IT Business Analyst to work permanently with Synextya (approx. You will be in charge of analysing complex digital infrastructures, mapping business processes and needs, supporting the technical team in structuring tasks and managing the project flow according to the Agile methodology. You will support Synextya in the digital transformation of our clients, acting as a bridge between business needs and the technical team. You will identify critical issues, translate business visions into functional requirements, support technical development and ensure delivery aligned to objectives.

Analysis of digital infrastructures and mapping of business processes (workflows, user journeys)

Collection and formalisation of functional and non‑functional requirements, user stories, use cases, process diagrams

Preparation of technical and functional documentation for development teams, customers and stakeholders

Facilitation between non‑technical users and tech teams, agile governance with tools such as Trello and similar management tools

Support for business case definition, digital roadmap, risk assessment and change adoption strategies

UAT testing, acceptance case drafting, preliminary functional verification and performance monitoring

Proven experience as Business Analyst or Digital Consultant in IT (min. Fluent communication in Italian and English

High technical documentation skills, writing of use cases, presentation of reports, requirements, diagrams

Familiarity with Agile/Scrum methodologies and project management tools

Advanced skills in data analysis, process modelling, stakeholder management

High technical and functional writing skills

Technical background (ex‑developer or basic knowledge of software languages and architectures)

Certifications as Scrum Developer or related to the field

Experience in SME / industry / digital services

Previous experience in software houses, system integrators or digital agencies

Competenc

Agile IT Business Analyst

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