Application specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dnd4d

Would you like to start a new professional adventure as an Application Specialist in one of our opportunities in the Enterprise Digital Applications industry in Italy (Milan area)?

? Your missions?
• Implement, configure, and maintain enterprise applications (ERP, CRM, cloud-based SaaS platforms) to support business processes, ensuring reliability, performance, and compliance.
• Provide advanced technical support (Level III), diagnosing and resolving incidents, managing service requests and problem-resolution activities in line with SLAs.
• Act as the primary liaison between business users, application vendors, and technical teams, translating business requirements into functional and technical solutions.
• Monitor application performance and availability, performing root-cause analysis of failures, bottlenecks and integration issues and implementing corrective measures.
• Develop and execute test plans, regression testing and UAT activities for application changes and releases, ensuring quality prior to production deployment.
• Manage application security, user roles, permissions,



access controls, and data integrity across environments.
• Develop training materials and deliver end-user training to drive adoption of new features and best practices.
• Coordinate application upgrades, patches and releases, maintaining configuration documentation, system specifications and knowledge repositories.

✍️ Your profile?
• Degree in Computer Science, Information Systems, Engineering or equivalent experience.
• At least 5 years of experience in application support, administration and implementation of enterprise platforms (ERP, CRM, SaaS), including software lifecycle management and IT service/incident/change management.
• Strong technical skills in application configuration, system integrations, APIs, data flows, and testing methodologies (regression testing, defect management, UAT); familiarity with data management tools such as Snowflake is a plus.
• Fluent English at C1 l

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dnd4d