Business Analyst
Pubblicato il 12-08-2026 - Dedalus in Milano
Do you want a job with a purpose?
And do you want to make healthcare safer, better and more reliable?
Join our Team
Join us as our Business Analyst at Dedalus, one of the World’s leading healthcare technology companies, in Milan, Italy to do the best work of your career and make a profound impact in providing better care for a healthier planet. What you’ll achieve Join the COO Office at Dedalus as a Business Analyst – Healthcare Operations , reporting to the Regional Operations Manager. In this role, you will support operational performance management, business controlling activities, and strategic decision-making within the Corporate organization (COO area), with a strong focus on operational economics, business sustainability, and continuous improvement. Responsibilities and Duties: Key Responsibilities
- Analyze operational and service delivery data across healthcare IT projects and solutions, providing insights to support performance management and business decision-making.
- Monitor and report on key operational KPIs, including billability, utilization, capacity,
productivity, profitability, costs, and delivery performance, supporting operational controlling activities.
- Develop dashboards, reports, and analytical views to enable performance reviews and data-driven decisions across Operations, Delivery, and Management teams.
- Identify performance trends, inefficiencies, cost deviations, and improvement opportunities, translating findings into actionable recommendations.
- Partner with Operations, Delivery, Finance, and Product teams to define, standardize, and continuously improve operational KPIs, reporting frameworks, and controlling processes.
- Support operational planning, forecasting, budgeting assumptions, and capacity management activities within a healthcare IT environment, with occasional travel across Europe and the UKI region (2–4 days).
Take the next step towards your dream career At Dedalus Life flows through our software . Every day we do some