Channel Account Manager, Italy
Pubblicato il 12-08-2026 - Zoom in Italia
What You Can Expect
The Channel Account Manager enhances sales revenue by building relationships with partners. They collaborate with partners on marketing plans, training, and needs. They drive growth through channel programs and align with objectives while maintaining customer satisfaction.
About The Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
Responsibilities
- Identifying and recruiting new channel partners to expand market share.
- Collaborating closely with Channel partners to increase indirect sales.
- Building business plans with key partners to drive mind share and growth
- Executing sales training and provide marketing support
- Tracking sales pipeline and bookings against quota and other metrics
- Ensuring accuracy, keep detailed records in CRM, report tools, and forecast for Channel Leadership & Operations.
What We’re Looking For
- Have experience in managing partnerships in Unified Communications/ Cloud /Telephony space.
- Be able to develop and execute sales strategies for Partner programs & sales enablement
- Experience with SaaS Resellers in Italy
- Have a deep understanding of the Partner ecosystem
- Possess excellent communication and negotiation skills to effectively collaborate with partners and internal stakeholders.
- Be proficient in analyzing sales data and market trends to identify opportunities for growth with Channel partners
- Have collaborated with the Alliances that drive the Zoom ecosystem. i.e Poly, Dten, NEAT, Oracle, Ribbon, Jabra, Verint.
The position is classified as impiegati level 1 according to the National Collective Bargaining Agreement for employe