Front Office Night Agent
Pubblicato il 12-08-2026 - Westin Hotels & Resorts in Milano
Additional Information
Job Number
Job Category Rooms & Guest Services Operations
Location Piazza della Repubblica 20, Milan, Milano, Italy, 20124VIEW ON MAP
Schedule Tempo pieno
Located Remotely? N
Position Type Non-Management
Pay Range: RAL EU 25.316,20
Position Summary
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. This position operates primarily during overnight shifts and plays a key role in ensuring seamless hotel operations throughout the night. No matter what position you are in, there are a few things that are critical to success - creating a safe work place,
following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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