Sales Associate Temporary

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dpbiu

GENERAL ROLE
The Sales Associate is in charge of assisting clients through personalized and memorable customer experience, with storytelling about the brand history and the product craftsmanship. He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.
Main Responsibilities
- Advise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience;
- Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
- Support customers providing all type of information, including aftersales product care suggestions;
- Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long‑term relationships;
- Collect and update client data, in accordance with privacy policy and company procedures;




- Play an active role in customers’ events and animations whenever needed;
- Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.

PROFILE
- Bachelor’s degree preferably, but not mandatory, with a fashion/linguistic focus;
- Fluency in Italian and English. A third language will be considered an advantage;
- Professional background: experience in the direct sales to clients, preferably in a luxury good boutique;
- Proficient with Excel / IT tools;
- Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high‑pace environment;
- Determined

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dpbiu