Spanish Speaking Transportation Customer Experts

12 ago - Italia
Mercier Consultancy Group

Spanish Speaking Transportation Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm and a leader in European BPO recruitment solutions. We bridge the gap between world-class talent and industry-leading global brands, providing exclusive opportunities for professionals seeking to advance their careers in vibrant international hubs.
Job Overview
We are currently seeking talented individuals for the Spanish Speaking Transportation Customer Experts position in Greece. This is a unique opportunity to join our elite team within the high-paced transportation industry, helping travelers and logistics partners navigate complex systems while enjoying the Mediterranean lifestyle.
Key Responsibilities
- Provide high-level assistance to Spanish-speaking clients regarding global transportation bookings and schedules.
- Resolve complex logistics inquiries and ticketing issues with a focus on customer satisfaction and efficiency.




- Maintain detailed documentation within the transportation industry database to ensure seamless service delivery.
- Act as a primary point of contact for international travelers, ensuring a smooth experience during their transportation journey.
- Collaborate with internal departments to address real-time operational shifts in the transportation network.
- Utilize your native Spanish language skills to maintain the premium service standards expected in the transportation sector.
- Provide timely solutions for delays, rerouting, or service updates to ensure maximum passenger comfort.

Requirements
- Native or fluent Spanish (spoken and written) for our Spanish-speaking jobs.
- Valid EU passport (mandatory) to facilitate relocation to Greece.
- Strong communication skills and a passion for the transportation industry.
- Proven experience in customer service or support roles.
- Resilience and problem-solving abilities within a dynamic service environment.
- Ability to thrive in an on-site office

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