Your Responsibilities Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
Support root cause analysis and the development of effective corrective and preventive actions
Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
Your Qualifications & Skills Master’s degree in Electrical Engineering or related field

Strong leadership skills with proven experience in managing and developing teams
Several years of experience in customer quality management, including the implementation and application of quality methodologies
Analytical mindset with the ability to interpret data and drive performance-based decisions
Results-oriented, with a proactive and structured approach to problem-solving and process improvement
Fluent in English and Italian; proficiency in additional languages is an advantage
OUR COMMITMENT Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Total compensation: € 86.000-€ 127.000 of which 30% variable premio based on goal achievement
Additional company benefits
The compensation range provided is based on the current scope and location of the role. Should th

Team Manager Customer Quality

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