Contract Sales Coordinator
Pubblicato il 12-08-2026 - Accorhotels in Roma
Company DescriptionABOUT ORIENT EXPRESS Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury, Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way, Orient Express Silenseas - Progressively shaping the future of luxury hospitality, Orient Express is focusing on employees’ journey and growth. Job DescriptionPosition OverviewWe are seeking a highly motivated and sophisticated Senior Group Sales Manager to join our luxury hospitality team. This role is responsible for driving group business across corporate, incentive, social, and leisure segments with a focus on the Americas region, while delivering an exceptional standard of service consistent with our brand values. The ideal candidate is a natural relationship builder with a proven ability to navigate the high-end travel and events market, offering personalized, seamless experiences to a discerning clientele.QualificationsKey ResponsibilitiesProactively identify, solicit, and secure group business aligned with the brand’s luxury positioning and revenue goals.Cultivate strong relationships with key clients, including event planners, incentive houses, DMCs, luxury travel advisors, and corporate accounts.Lead contract negotiations, ensuring profitability while upholding the highest standards of guest experience and service delivery.Work closely with operational teams (Events, F&B;, Rooms Division, Revenue) to ensure flawless execution of all group bookings.Maintain in-depth knowledge of market trends, competitor activity,
and global travel patterns, providing strategic insights to leadership.Consistently update CRM systems with client interactions, pipeline activities, and sales performance metrics.Reporting & Sales Performance Analysis.Uphold and embody the values of the brand, serving as a true ambassador of its heritage, service philosophy, and reputation.Qualifications & ExperienceBachelor’s degree in Hospitality Management, Business Administration, or a related field.Minimum 4 years’ experience in group sales within the luxury hospitality segment (5-star hotels, luxury resorts, or exclusive venues).Proven track record of achieving or exceeding group sales targets in high-touch environments.Exceptional communication, presentation, and negotiation skills.Deep understanding of the expectations and behaviors of luxury clientele.Proficiency in Delphi sales system, Cvent, Opera Cloud is a plusFluent in English; additional languages are a strong asset.We encourage applications from all qualified individuals, regardless of gender, age, nationality, or background. By applying, you consent to the processing of your personal data in accordance with GDPR (EU Regulation 2016/679) and applicable national lawsAdditional InformationWhat We Offer:A dynamic and fast-growing environment within an iconic luxury brand.A young, innovative, and collaborative team that values creativity and excellence.Professional growth opportunities and access to continuous training and development programs.Meal vouchers (Buoni pasto)Medical insuranceALL HEARTISTS CardWe are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent across all our teams.We encourage applications from all qualified individuals, regardless of gender, age, nationality, or background. By applying, you consent to the processing of your personal data in accordance with GDPR (EU Regulation 2016/679) and applicable national lawsSummaryType: Full-timeFunction: Mid-Senior LevelIndustry: Hospitality