Manager Solutions Architect

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dtjdy

CSQ327R106)As a DSA Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre-Sales, FDE and Partners teams in the Southern Europe, Israel, Middle-East and Africa (SEMEA, France excluded) region to shape the post-sales delivery strategy for our major customers and will report to the SEMEA SSA & DSA leader.DSAs are collaborating with sales and field engineering teams to drive our customers' adoption and growth. This hybrid role combines commercial skills to foster customer relationships and drive growth, with technical expertise across all Databricks products. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice to and improve effectiveness and consistency in working with customers.Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (usage growth,



career growth and hiring)Lead by example using our AI tooling to deliver C-level thought leadership discussions with our customersAssign accounts and distribute work across individuals for optimal customer coverage and team balanceInspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technologyPartner with Sales, pre Sales and FDE teams to accelerate growth of customersWork with teams to reduce customer risk and help your team with escalations.Lead team activities to monitor customer progress and forecast growthProvide input to grow and improve internal processes and customer success service offeringsPromote cross-functional programs, plans, documentationWhat we look for:10+ years of experience in a customer-facing roleExperience leading a team of pre or post-sale consultants/solution architects, technical account managers or customer success engineers.Experience in Cloud, Data, AI domainsExperience in putting workloads or data products into production and running them, e.g. in a delivery ar

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7dtjdy