Senior Customer Solutions Architect
Pubblicato il 12-08-2026 - Sysdig in Roma
Flexible - ItalyCustomer Success – CS /Regular - Tempo pieno /RemoteAt Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better,
Sysdig is the right place for you.What you will do:Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers — building trust from engineers to the C-suiteCollaborate with customer teams on Sysdig deployments, architecture, and operational best practicesDrive alignment between customer business goals and Sysdig's technical capabilities through Success Planning and Outcome MappingLead Customer Business Reviews (CBRs) and ongoing strategic touchpoints with both technical and non-technical stakeholdersDevelop deep knowledge of customer environments to proactively identify risks and opportunities for optimization, expansion, and innovationLead and contribute to hands-on workshops that help customers unlock the full value of the Sysdig platformSupport Sales in renewal and expansion discussions by demonstrating measurable value realization and usage growthIdentify and mitigate account risk early through health monitoring, technical diagnostics, and