Pre-Sales Technical Manager
Pubblicato il 12-08-2026 - Global Blue in Italia
What you will do. A glimpse in your role:The Pre-Sales Technical Manager is responsible for supporting gateway and integration projects across Europe. This role requires strong expertise in the payments industry, including deep knowledge of card payment systems, card scheme standards, POS systems, and hotel PMS applications.You will act as a key technical partner to client-facing teams such as Sales, Account Management, and Partnerships, providing technical guidance, supporting new business opportunities, and ensuring successful integrations for existing clients. You will also lead and coordinate the RFI/RFP process in collaboration with internal stakeholders, including Sales Engineering, Finance, Legal, Product, and other relevant departments.Main responsibilities:Develop a deep understanding of the payments and financial technology industry and effectively communicate the Global Blue technology stack and value propositionPresent solution-based sales proposals to large audiences,
including internal training sessions and client/partner meetingsAct as Subject Matter Expert on the Global Blue platform and solutionsReview incoming technical requests and provide responses to Sales, Account Management, and other client-facing teamsLead pre-sales and technical integration calls across hotel and retail POS, e-commerce, and mobile integrations, including preparation, research, and documentation (meeting minutes)Attend conferences, presentations, and other client-facing meetings as requiredAct as partner and merchant advocate during Product Planning Meetings by organizing and documenting product requestsProvide technical input into solution design, ensuring compliance with industry standards and scheme mandatesContribute to RFI and RFP responsesLiaise with other business units when necessaryEvery action has an impact. You will make a difference here if:You bring strong analytical and problem-solving skills to identify optimal technical solutionsYou think strategically while