12 ago - Palermo
Patrique Mercier Recruitment Nordic
**Key Responsibilities**: - Resolve inquiries and issues promptly, maintaining a high level of customer satisfaction.
- Document interactions and feedback to identify trends and improve service quality.
- Collaborate with team members to enhance support strategies and processes.
- Stay up-to-date with product knowledge and customer service best practices.
- Participate in training and development initiatives to enhance skills. **Requirements**: - Fluency in Italian (both written and spoken) is essential; English language skills are a plus.
- Outstanding communication and interpersonal skills.
- Prior experience in customer service or support roles is advantageous.
- Strong problem-solving abilities and a customer-first attitude.
- Willingness to relocate to Greece and adapt to a new cultural landscape.
- Motivated and proactive, with a commitment to providing exceptional service.
- Familiarity with customer support technologies is desirable.
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