Field Support Technician
Pubblicato il 12-08-2026 - AVASO Technology Solutions in Parma
Job Opportunity: Field IT Support Technician at AVASO Technology
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Experience : 2+ years
Company Overview
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands‑on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview
We are seeking an experienced
Field IT Support Technician
to join our team in
Location: Parma, Italy.
The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities
Provide
on-site
and
remote desktop support
for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of
operating systems, updates , and
software packages .
Work with the IT team to resolve and accelerate issues as needed.
Perform routine
system audits
and ensure systems are up‑to‑date and secure.
Provide end‑user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications
2+ years
of experience in
Desktop Support
or similar roles.
Strong experience with
Windows OS ,
Mac OS , and
Linux
environments.
Experience with Active Directory
for user management, group policies, and security.
Proficient with
remote desktop tools
and troubleshooting techniques.
Experience with
networking protocol